What has happened to my Pottermore account? You can no longer access your Pottermore account using your previous login details.Sign up for a new account on HarryPotter.com to re-discover your Hogwarts house, wand and Patronus. Related articles How do I delete my account? Can I change my Hogwarts house? What has happened to Pottermore.com? How do I join the Harry Potter Fan Club? Can I change my email address?